Your challenge
As a Customer Program Manager for our iHealthcare team, you will be a key player for our success. You are a liaison between our key customers in Europe, with focus on the DACH region and internal stakeholders. You control the cohesion between several projects to make sure the needs of our customers are met.
Your responsibility
As a Customer Program Manager, you engage in project together with our Sales team. You will drive these projects from beginning, in the pre-sales phase, to the end, when the project is end of life.
In the pre-sales phase, you coordinate a team of experts to deliver the best technical and commercial proposals. On a daily basis:
- You will look after our potential customers together with our sales and technical support teams;
- You make a pre-selection of tailor-made technical solutions for our customers from our large portfolio;
- You support sales in the creation of first-class offers and know exactly what support you need from our organization and / or partners;
- You will manage the project from start to finish;
- Your daily tasks include the coordination of several sub-projects and activities in different customer programs;
- You are responsible to coordinate customer expectations, avoid escalations and understand the importance of correct legal agreements as a solid business foundation.
Who are you?
You make up a rare combination of a commercially minded professional and affinity for technology and you enjoy building long lasting relationships and executing programs to schedule and cost points while maximizing customer satisfaction. Next to that:
- You have a technical or business degree;
- You have a least 3 years of experience in a similar role and you have worked in the computing industry;
- Ideally you are a certified project manager, in any case you have several years of experience in project management;
- You have an affinity with the healthcare markets;
- Knowledge of ISO 13485 and medical certification is plus;
- You are fluent in English and German, both spoken and written;
- Your way of working is characterized by hands-on mentality and being flexible;
- With leadership skills, team spirit and great communication skills, you will navigate projects to a successful conclusion.
How do we see the future?
Advantech is enabling an intelligent planet. To complete this mission, we need talented people who can bridge technology to innovative customer projects. You can play a key role in this endeavor. With IoT transforming this world, possibilities will be endless. As a whole, we offer excellent employment options among which hybrid working, 30 vacation days and much more!
Who is Advantech
With decades of proven experience, Advantech is a leading player in the global healthcare market. Advantech iHealthcare has developed its core competencies and collaborated with international medical equipment manufacturers and system integrators, to assist hospitals with advancing patient-centered healthcare. Starting with high-performance as well as medical-grade products, Advantech iHealthcare branches out into integrated platforms and services aimed at mission-critical healthcare applications.
Our employees are successful and proud by representing best in class company products. Together we are truly inspired every day by our multi-cultural international environment with more than 45 different nationalities. Advantech is a financial stable and successful, growing market leader. Attention is paid to both your commercial as well as personal development with various international career opportunities
At Advantech, we care about your added value to our company and our culture. We welcome all people to apply at our open company, disregarding race, religion, sexuality or gender (m/f/d). Advantech has zero tolerance for any form of discrimination.
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Your candidate journey
A seamless and welcoming experience for candidates from the moment they first engage with us. From the initial outreach to the final onboarding, we prioritize transparency, communication, and care to ensure that every candidate feels valued and supported throughout their journey with us. All to match expectations.
Do you have any questions about this vacancy?
Contact Sophie or Lucy.
