Your challenge
Can you find, lead and architect the right solutions to our customers’ technical challenges? From pre-sales to after-service and support, you will take the ownership of design, validating and delivering advanced solutions, acting as a key technical person and trusted advisor for customers and our internal team.
Your responsibility
You act as a technical expert, supporting the resolution of complex and high-impact customer challenges across pre-sales, implementation, and after-sales support. You collaborate closely with global technical teams, contributing to technical discussions and helping define effective solution approaches aligned with customer requirements.
- Take ownership of complex technical tasks and customer issues, from requirements understanding to solution delivery
- Design and implement end-to-end technical solutions, leveraging in-house lab capabilities and available resources
- Support customer interactions with strong technical expertise, including presentations, workshops, and technical discussions
- Develop and maintain proof-of-concepts (PoCs) and advanced demos based on latest technologies
- Build solid working relationships with customers, acting as a reliable technical point of contact
- Troubleshoot and resolve advanced and escalated issues, both remotely and on-site
- Provide feedback from the field to internal teams (product management, R&D) to improve products and solutions
- Stay up to date on relevant technologies and industry trends, applying them to daily activities
Who are you?
- Degree in Electronics, Computer Science, Information Technology, or equivalent experience
- Strong experience in Field Application Engineering or similar technical customer-facing roles
- In-depth knowledge of x86 and/or RISC architectures
- Solid expertise in BIOS, Windows, Linux (e.g. Ubuntu), and system-level troubleshooting
- Proven experience in complex solution design and technical problem solving
- Strong communication skills, with the ability to engage both technical and non-technical stakeholders
- Customer-oriented mindset with a high level of autonomy and accountability
- Experience working in international and cross-cultural environments (experience with Asian culture is a plus)
- Fluent in French and English (written and spoken); additional European languages are a plus
How do we see the future?
Let’s keep this simple: A day as Field Application Engineer is dynamic and impactful. Advantech is a front-runner on the field of Embedded IoT. This means the Field Application Engineer is always working with state-of-the-art technology and customers with high-tech problems. We offer career opportunities within an international company but also a family-style environment in our local office. The future is bright at Advantech!
Who is Advantech
Advantech, founded in 1983, is the front-runner in the field of Embedded IoT with no limits to the applications that our products make possible. We offer standard comprehensive embedded solutions and offer design and manufacturing services (DMS) with high customer focus. Solutions that help our customers from various industries to innovate faster and a today a leading force in co-creating integrated Embedded OEM/ODM and Medical IoT solutions. Be part of a top performer in the Industrial Embedded IoT: a global market and innovation leader with many years of winning most prestigious awards when it comes to leadership and innovation. Advantech employees are proud representing the best-in-class solutions. You as our colleague of Advantech Europe, you will be inspired working together with more than 45 nationalities. Connected in a unique most pleasant and professional culture around Europe: Netherlands, Germany, United Kingdom, Italy, Spain, Ireland, Poland, Sweden, Czech Republic and France. Attention is paid to both your technical as well as personal development, with above average career opportunities.
At Advantech, we care about your added value to our company and our culture. We welcome all people to apply at our open company, disregarding race, religion, sexuality or gender (m/f/d). Advantech has zero tolerance for any form of discrimination.
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Your candidate journey
A seamless and welcoming experience for candidates from the moment they first engage with us. From the initial outreach to the final onboarding, we prioritize transparency, communication, and care to ensure that every candidate feels valued and supported throughout their journey with us. All to match expectations.
Do you have any questions about this vacancy?
Contact Lucy.
